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Returns Policy
Return & Refund Policy
At Informationsgeiits, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are happy to assist with returns under the following guidelines.
Final Sale Items
Items marked as "Final Sale" at the time of purchase are not eligible for returns, exchanges, or merchandise credits. Please review your order carefully before completing your purchase, as these items cannot be refunded or exchanged under any circumstances.
Return Eligibility
We accept returns for new, unworn, and unaltered merchandise purchased directly from informationsgeiits.com, provided that all original tags remain attached. To qualify for a return, your item must be in the same condition as when you received it, without any signs of wear, washing, or alterations. Returns must be received within 30 days of the original purchase date.
We reserve the right to refuse returns that do not meet these conditions, including items that appear worn, damaged, or missing their original tags. If an item is deemed ineligible for return, it will be sent back to you, and a refund will not be issued.
Return Shipping & Responsibility
Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect due to our error. We are not responsible for lost or damaged returns during transit, so we strongly recommend using a shipping service that provides tracking and insurance. This ensures the safe return of your package and protects you in case of any unexpected issues during delivery.
Processing Time & Refunds
Once we receive your returned item, our team will carefully inspect it to ensure it meets our return requirements. If approved, a refund will be credited in the original form of payment within 7 business days from the date we receive your return.
Although we process your refund immediately, please allow one to two billing cycles for the transaction to appear on your credit card or bank statement, as processing times may vary depending on your payment provider. You will receive an email notification once your return has been processed.
Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, we recommend returning the original item and placing a new order for the desired product. This ensures faster processing and guarantees that your preferred item does not go out of stock.
Contact Us
If you have any questions regarding our return policy or need further assistance, please don’t hesitate to contact our customer service team at sale@informationsgeiits.com. We are happy to help and ensure that your shopping experience with us is smooth and enjoyable.
Thank you for choosing Informationsgeiits. We appreciate your business and look forward to serving you again!